Terms of Service

1. Acceptance of Terms

By accessing or using UGCFlow ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. User Roles & Accounts

Brands: Companies seeking content creation services. Brands must provide accurate company information and are responsible for the briefs they issue.

Creators: Individuals providing content creation services. Creators represent that they own all rights to the content they upload until transferred to the Brand.

3. Credits & Payments

• Credits are purchased by Brands and have no cash value.
• One (1) credit is typically equivalent to one (1) approved UGC video deliverable.
• Credits are non-refundable once a Creator has been hired for a campaign.
• Payments are processed securely via Stripe. UGCFlow does not store credit card information.

4. Content Rights & Licensing

Upon the Brand's approval of a deliverable and the successful deduction of a credit:

• The Creator grants the Brand a perpetual, worldwide, royalty-free license to use, edit, and distribute the content for organic and paid advertising purposes.
• The Creator retains the right to use the content in their personal portfolio unless otherwise agreed upon in writing.

5. Limitation of Liability

UGCFlow is a marketplace platform. We are not responsible for the quality of content, the conduct of users, or any damages arising from the use of content produced through the platform.